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April 23, 2001

To Whom It May Concern:

My name is Lorri Baker. I own a home-based business and have struggled for years with clutter in my office interfering with my productivity. Lost call backs, leads, and customer orders were commonplace. Stacks of unopened mail and unfinished projects continually overwhelmed me. I knew I needed help, but didn’t know where to start. Then to make matters more complicated, we adopted a baby girl, much to our joy, but now my need for an organized office space became critical!

Jana Hartwell of Sensible Organizing Solutions to the rescue! I had met Jana several months prior to utilizing her services. I knew I had a need, but thought I couldn’t “afford” her. Then one day, my husband and I had out of town business to attend that would keep us away over night. I asked if Jana could “baby sit” for us. I also told her that I was moving my office from Katy’s nursery into our new room addition, but was overwhelmed by the challenge of organizing it all so I could move it all. If she got a chance, I expected she would not, would she mind looking at it for me and perhaps giving me a game plan. When we returned, approximately 24 hours later, my office was completely moved out of the nursery, my files prioritized and categorized with a to do list, in order of priority so that I could finish the job on my own. See before and after pictures attached. This was within 24 hours, a task I thought would take weeks!
I immediately saw the value of Jana’s services and took advantage of the opportunity by hiring her to work side by side with me to finish the job. She helped me label my files, develop systems for call backs and pending orders as well as accounts receivable and tax information. She, best of all, developed an anti-clutter system for me that works for me! Something, again, I had struggled with for years. I now have a place for everything, so instead of a pile, it goes in its file, I can easily find things when I need them. My life has been made so simple! Jana Thank You!

During this office renovation time, Jana was also holding organizing workshops at the Office Depot and she recommended I attend one. The additional tools I gained from attending that workshop are invaluable: I now know how to recognize time wasting problems and to work to solve them. If I can’t figure it out, I can call Jana and she has the answers! Her workshop taught me how to store things in groups, in convenient places, in proper containers. When things are easy to find and get to you are more likely to put things where they belong (duh!) Finally, her workshop taught me how to recognize things that waste my space - instead of thinking I may use that thing some day, and then not being able to find it when someday comes, I can think through how much space does it take to store it, how easy can I find it when I need it, how expensive would it be to replace it if the need ever did arise, etc. I can now get rid of a lot of cluttering things guilt free! Her workshop was well thought out, presented in an easy to follow format and the things she taught have stayed in my memory (that alone is a super feat!).

Finally, we recently moved to a new home. I did not hesitate to call Jana for her advice on packing and unpacking and how best to set up the new kitchen and storage areas. My office, was up an running within a day because everything still has a place and my files are all set up. Jana helped pack in an organized, “this belongs here so it goes in this box”, fashion which made unpacking a breeze! Then, on the last day of the move, my husband hired a guy from the street corner for $8.00 an hour to move the last of the boxes and the heavy furniture. He would not let me hire Jana for this job because he said it was “man’s work.” Boy what a mistake! Only two things were broken, (with Jana’s help I doubt anything would have broken) but all the boxes were placed wherever, with no regard to what had so carefully been written on the outside of the box as to which room it should go in. The entire garage was stacked full, with the living room furniture unreachable. We spent the next two weekends pulling boxes back out into the driveway and trying to sort through to put stuff where it belonged. I still think I’m missing a couple of boxes somewhere. With Jana’s supervision, the men could have done their “men’s work” but everything would have gone where it was supposed to go saving us from moving twice! We did not save anything by not hiring Jana - it cost us two full weekends where we could have been relaxing and having fun!

One last note, Garage Sales - Jana is the Queen of organizing garage and rummage sales! Items are properly priced and placed in an easy to browse and attractive manner, increasing customer purchases and revenue. I’ve watched her take in $800 plus in one day at her own private yard sale and recently she organized a church fund raiser rummage sale where they raised over $2000. I know she received many words of thanks and praise for her hard work and organizational ability in that endeavor. In fact, I have a garage sale planned for next month - you better believe Jana will be by my side, she is worth her weight and then some in gold.

Sincerely,


Lorri Baker
A devoted client of Sensible Organizing Solutions & Jana Hartwell

 
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